Fitness Room Concierge
Flutter mobile app, Next.js dashboard, QR-based issue reporting, Zebra printer integration, 6-role system. Four products, one cohesive platform.
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Gym equipment maintenance was entirely manual and fragmented — members had no way to report issues, staff had no dispatch system, and technicians had zero real-time visibility.
- Flutter mobile app (iOS + Android) with QR code scanning for instant issue reporting
- Work order lifecycle: submit → approve → dispatch → track → complete
- Next.js web dashboard with equipment database and warranty tracking
- Quote management, billing with tax calculations, PDF/Excel export
- FastAPI backend with 6-role system (Super Admin, Org Owner, Gym Admin, Staff, Technician, Member)
- Zebra thermal printer integration (Bluetooth + Network) for labels and tickets
- Google Maps integration for gym discovery and technician navigation
- Bilingual support: English + Spanish
Live in production — API, dashboard, and mobile app all deployed. Serving gyms in Brooklyn, NY and expanding. Veteran-owned US business based in Oakdale, PA.
Before this, our technicians carried clipboards. Now they scan a QR code on the machine and everything they need is on their phone. The platform handles the whole chain — the member reports it, the gym approves it, the technician does the work, and it gets billed. CookieTech built all four pieces and they work together.
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Every engagement is led by a technical co-founder — no account managers, no hand-offs.
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